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Return Policy

We have professional aftersales service. If your item isn't working properly, we would help with troubleshooting, and replace/ refund if it is a manufacturing defect. 

Our quality control team would investigate the items of the mass production, the minimum goal is to meet the standard to the approved sample. All our production is according to the approved design you sent us, so free returns do not cover any change from the approved design. 

If you need to return the trophies, please contact our customer service as all returns must be authorized for tracking purposes. 
Height of trophies may vary with each figurine. We are NOT responsible for typographical errors caused by the customers.
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